Frequently Asked Questions

No hidden charges

 We have kept our prices down while advancing the suits from version one to where we are today, only the finest quality Material’s build & design all in one affordable price.

Lead times

We have the fastest lead times around, no one else offers a service of a quality suit being made & sent out to you in 2 to 3 weeks making this a rush order & not charging you for the service.

What's the best way to wash my suit?

Fasten the top velcro before washing. Wash your suit alone in cold water on a gentle cycle. Avoid bleach or any harsh detergent. Remove from the washer as soon as the cycle is complete to avoid colours bleeding. Hang to dry. Do not use a tumble dryer as this may damage the suit. Do not use a sword to wash the suit as this has also been known to cause damage.

Some materials and colours unfortunately are more prone to colour bleeding than others. Jedi Air Wear can accept no responsibility for colour bleeding and urges you to follow the care instructions as quickly and as accurately as possible when washing your gear.

Can you help me measure for my suit?

Absolutely! We have respresentatives and affiliate shops at dropzones throughout the UK. To find your nearest representative, contact us on social media and we’ll point you in the right direction! The Rep’s are there to assist you but they can not be held accountable, please make sure you check the measurements over your self once completed.

Alternatively, you can watch our measuring video, found on the order form page.

Can I make changes to my order?

We accept changes to orders as long as we have not started production. If you need changes made to your order, contact us as soon as possible. We currently have a very quick production cycle so be sure to get in touch as soon as you notice the error.

What should I do if my suit doesn't fit right?

If your suit doesn’t fit properly, or your order doesn’t match what you’ve been sent, then please get in touch with us before returning the suit. When you contact us, we will find out where and if things have gone wrong, and then we can advise you how we can proceed to resolve the problem. Our Fault we will either replace the suit or adjust it for you.

Alterations

We can offer you an affordable alterations / zip replacements on any suits if required, not happy with something & need it changing then don’t hesitate to get in touch.

Not answered your question? Don’t hesitate to get in touch with us.