Skydiving Gear – FAQ & Terms & Conditions

What Skydiving Gear Can I Order From Jedi Airwear?

Jedi Airwear supplies a wide range of specialist skydiving equipment from leading manufacturers.

This includes parachute containers, main canopies, reserve parachutes, Automatic Activation Devices (AADs), skydiving helmets, visual and audible altimeters and other skydiving accessories.

If you cannot find the exact product or configuration you are looking for, please contact us.

Can You Help Me Choose the Right Skydiving Equipment?

Yes. We can help with manufacturer specifications, equipment options, sizing information and available configurations.

Skydiving equipment is safety-critical, so the final choice must be appropriate for your experience, qualifications and intended use.

Where necessary, we recommend discussing equipment suitability with an appropriately qualified instructor, coach or rigger.

Do You Sell Complete Parachute Systems?

Yes. We can supply individual components or help with the ordering of a complete parachute system.

A complete system can include a harness/container, main canopy, reserve parachute and AAD.

Component compatibility is extremely important and must meet the relevant manufacturer's specifications.

Can I Order a Custom Parachute Container?

Yes. Custom harness and container systems can be ordered in your chosen size, colours and available manufacturer options.

Accurate measurements and specifications are essential. Please carefully check and approve all details before the order is submitted.

Can I Choose Custom Colours?

Where offered by the manufacturer, many parachute containers and canopies can be ordered in custom colour combinations.

Available layouts and colour options vary between manufacturers. Once production begins, changes may no longer be possible.

Do You Keep All Skydiving Gear in Stock?

No. Some popular products may be held in stock, while other equipment is ordered directly from the manufacturer or distributor.

Custom containers, specific canopy sizes and specialist equipment are often ordered specifically for the individual customer.

How Long Does New Skydiving Equipment Take?

Lead times vary depending on the manufacturer, product and time of year.

Stock items may be available quickly, while custom parachute containers, canopies and other made-to-order equipment can take considerably longer.

Any lead time provided should be treated as an estimate unless specifically confirmed otherwise.

Are Manufacturer Lead Times Guaranteed?

No. Manufacturer lead times can change because of production schedules, demand, component availability, shipping or other circumstances outside our control.

If we are informed of a significant delay, we will do our best to keep you updated.

Do I Have to Pay in Full When Ordering?

Payment requirements depend on the product being ordered.

Stock products will normally require payment at purchase. Custom or special-order equipment may require full payment or an agreed deposit before the order is submitted.

Any outstanding balance will normally be required before equipment is released or dispatched.

Can I Change My Order After It Has Been Placed?

Please contact us as quickly as possible if you need to change an order.

If the manufacturer has not started processing it, changes may be possible. Once production begins, changes cannot be guaranteed.

Can Jedi Airwear Tell Me What Size Canopy I Should Jump?

We can provide product information and manufacturer specifications, but canopy choice depends on factors such as experience, exit weight, wing loading, currency and intended use.

For canopy progression or downsizing decisions, please seek advice from an appropriately qualified instructor or canopy coach.

Will a Particular Canopy Fit My Container?

Compatibility depends on the exact container model and size, as well as the main and reserve canopy being fitted.

Never assume a canopy will fit based only on its stated square footage. Manufacturer packing-volume and compatibility information should always be checked.

Do You Sell AADs & Reserve Parachutes?

Yes. Jedi Airwear can supply Automatic Activation Devices, reserve parachutes and other safety-critical skydiving equipment.

These products must be installed, inspected and maintained in accordance with manufacturer requirements and applicable skydiving regulations.

Can You Help Check Equipment Compatibility?

Yes. If you are unsure whether components are compatible, send us the exact manufacturer, model, size and configuration details.

Where necessary, compatibility should also be confirmed with the manufacturer or an appropriately qualified rigger.

Do You Ship Skydiving Gear Throughout the UK?

Yes. Jedi Airwear supplies skydiving gear and equipment to customers throughout the UK.

Delivery charges and available services depend on the size, value and type of equipment being dispatched.

Do You Ship Skydiving Equipment Internationally?

Yes. International shipping is available for many products.

International customers may be responsible for local import VAT, customs duties, brokerage charges and other local fees.

Who Pays Customs & Import Charges?

Unless specifically agreed otherwise, any applicable customs duties, import taxes, VAT, brokerage fees or clearance charges are the responsibility of the customer.

We recommend checking your country's import requirements before ordering.

Can Customs Delay My Order?

Yes. International shipments can occasionally be delayed while being processed by customs authorities.

Customs clearance is outside the direct control of Jedi Airwear.

Can I Cancel Custom Skydiving Equipment?

Custom-made, personalised or specially configured equipment may not be cancellable once the manufacturer has accepted or started processing the order.

Your applicable statutory consumer rights remain unaffected.

Can I Return Skydiving Equipment?

Return eligibility depends on the product and whether it was supplied as a standard stock item or manufactured specifically for you.

Please contact Jedi Airwear before returning any equipment.

What If My Equipment Arrives Damaged?

Please contact us promptly and keep the original packaging.

We may ask for photographs of the equipment, packaging and shipping labels so the issue can be investigated.

What If My Skydiving Equipment Is Faulty?

Contact us with your order information, serial number where applicable, photographs and a description of the problem.

The product may need to be inspected by Jedi Airwear, the distributor or the original manufacturer.

Does Skydiving Equipment Come With a Warranty?

Many products are supplied with the original manufacturer's warranty. Warranty periods and conditions vary between products and manufacturers.

Where appropriate, Jedi Airwear will help liaise with the relevant distributor or manufacturer.

Where Can I Find Skydiving Safety Information?

Always follow the current technical instructions issued by the equipment manufacturer.

UK skydivers can also find information about sport parachuting and safety requirements on the British Skydiving website.